Elevating Service

Elevating Service

What is service? The Business Dictionary (www.businessdictionary.com) defines it as: “A valuable action, deed, or effort performed to satisfy a need or to fulfill a demand.” An Old Paradigm It used to be that “A valuable action” usually meant servicing your customer...
The Case for Caring About Your Work

The Case for Caring About Your Work

Less than a decade ago, it seemed to become a trend to create “passive” income and outsource everything and go live on a beach while the money piled up in your bank account. The idea seemed to be that doing less work is good, and automation is the way to go. I too...

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